Client stories

Problems others couldn’t fix

Real projects, told plainly: the problem, what we did, and what changed.

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Healthcare & Dental

A 3D dental X-ray machine back in service

Problem: A dental practice’s 3D X-ray machine stopped communicating with its computer. The manufacturer’s own technicians couldn’t fix it.
What we did: We traced the fault to the PCI interface card and the computer it sat in, moved the card into a correctly configured Windows 11 workstation, and restored the connection to the machine.
Result: The practice was taking 3D images again, without replacing the machine.

Healthcare & Dental

A discontinued dental system kept alive

Problem: The company behind a practice’s dental device was sold, and support for the device ended.
What we did: We got the device working again and connected it to Open Dental, the practice’s management software.
Result: The practice kept using equipment it had already paid for, now linked to its patient records.

Healthcare & Dental

Lab results that reach the chart on their own

Problem: Results moved slowly between a lab’s information system and the EMR systems of the clinics it serves.
What we did: We built integration channels with Mirth Connect that translate and route HL7 messages between the lab system and each clinic’s EMR.
Result: Results now reach each clinic’s EMR automatically every 5 minutes — no re-typing.

Telecom & Construction

An internet provider, more than twice as fast

Problem: An internet provider’s customers saw slow speeds, and its Cisco L2TP gateway was overloaded.
What we did: We added load balancers and caching proxy servers (Squid) to spread and reduce the load.
Result: Customer performance and usable bandwidth rose by more than 200%, and the gateway’s processor load dropped from a constant 100% to about 55%.

Auto Dealerships

Phone outages ended at a car dealership

Problem: Recurring phone outages at a busy dealership.
What we did: We moved the dealership to our hosted phone system.
Result: The outages stopped.

What our clients say

“We had a great experience with NACIT setting up our network and systems. What really stands out is their availability and responsiveness. Whenever an issue comes up, they are there and ready to help.
They are knowledgeable, practical, and take the time to guide you toward the right solution instead of simply trying to sell you more. Their recommendations actually saved us a significant amount of money during the process.
It’s hard to find an IT company that you can truly rely on when you need them. I highly recommend NACIT for their knowledge, reliability, responsiveness, and excellent service.”

— Al Nujeidat, CEO, Spark Insurance

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