Texting (SMS)

Last updated: October 2026

NewAge iTech Solutions, Inc. sends text messages to people who have agreed to receive them.

Who receives texts

• NACIT staff and on-call technicians — automated alerts from our monitoring systems.
• Clients who opt in — alerts about their systems and updates on their support tickets.
• People who contact us through our website and tick the optional text-message box — replies about their inquiry.

How to opt in

Staff opt in through a signed form during onboarding. Clients opt in in writing on their service onboarding form, where they list the mobile numbers to receive alerts. Website visitors opt in by ticking the optional, unticked text-message box on our contact form. Consent is not a condition of purchase. We never text numbers that have not opted in.

What to expect

• Message frequency varies with system events and open requests.
• Message and data rates may apply.
• Reply STOP to stop receiving messages. Reply HELP for help, or call (773) 377-4870.

Your privacy

Mobile numbers and SMS opt-in data are never shared with or sold to third parties or affiliates for marketing or promotional purposes. Questions: privacy@nacit.us. See our Privacy Policy and Terms.